Refund Policy

At 4KClarity LLC, we are committed to providing professional live training services focused on Excel, AI tools, business reporting, and workflow productivity.

Customer satisfaction and service transparency are important to us. If a client is not satisfied with the quality of the first scheduled training session, a refund request may be submitted within 24 hours after the session is completed.

Eligibility for Refunds

Refund requests may be approved under the following conditions:

  • The request is submitted within 24 hours of the first completed session
  • The service delivered does not reasonably match the description presented on our website
  • Technical or scheduling issues caused by our side prevented proper service delivery

Non-Refundable Situations

Refunds may not apply in the following cases:

  • Missed sessions without prior notice
  • Services already fully delivered or completed
  • Custom business consulting or personalized setup work already performed
  • Requests submitted outside the eligible refund period

Cancellation & Rescheduling

Clients may request to reschedule training sessions with reasonable prior notice. We aim to remain flexible and professional regarding scheduling changes whenever possible.

Processing Time

Approved refunds are processed through the original payment method within a reasonable timeframe depending on the payment provider or banking institution.

Contact Information

For refund or billing-related questions, clients may contact our support team through the official contact information provided on our website.

4KClarity LLC aims to maintain fair business practices, clear communication, and reliable customer support for all clients.